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RENOVIO

Terms of Service

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Welcome to Renovio! These Terms of Service ("Terms") govern your access to and use of the Renovio website, services, and applications (collectively, the "Service"), operated by Renovio ("we," "us," or "our").

By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Service.

1. User Accounts

To access certain features of the Service, particularly our project management tools, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. We collect information at signup, such as your user type (e.g., homeowner, trade professional), to help us tailor and improve our Service, as detailed in our Privacy Policy.

You are responsible for safeguarding your password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. You must be at least 18 years old to create an account and use our Service.

2. The Service

Renovio provides a platform offering:

  • Free Access: Curated content, articles, and information on industry-leading technology, tooling, and approaches for home renovation, designed to bring the latest innovations and tried-and-tested methods to homeowners.
  • Paid Subscription Access: Comprehensive home renovation project management tools, project tracking, and AI-facilitated features to augment these processes.

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice, though we will endeavor to provide notice of material changes.

3. Acceptable Use Policy

You agree not to misuse the Service or help anyone else to do so. This includes, but is not limited to, the following prohibited activities:

  • Violating any applicable laws or regulations.
  • Infringing on the intellectual property rights of others.
  • Uploading, posting, or transmitting any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable.
  • Attempting to disrupt or interfere with our servers, networks, or security features.
  • Using the Service for any form of unsolicited communication (spam).
  • Accessing or attempting to access another user's account without permission.

4. User-Generated Content (UGC)

Our Service allows users, particularly those using our project management tools, to create, upload, post, send, receive, and store content, such as project details, plans, invoices, receipts, photos, notes, and other materials ("User-Generated Content" or "UGC").

You retain full ownership and control of your UGC. We do not claim ownership over your UGC.

By creating or uploading UGC to the Service, you grant Renovio a limited, non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to use, host, store, reproduce, modify (for example, to reformat it so it looks better on our Service), create derivative works, communicate, publish, publicly perform, publicly display, and distribute such UGC. The rights you grant in this license are for the limited purpose of operating, promoting, and improving our Services, and to develop new ones. This license continues even if you stop using our Services (for example, for us to maintain project history if you reactivate your account, unless you explicitly delete your data).

Furthermore, you grant Renovio the right to collect, analyze, and use anonymized and aggregated data derived from your UGC and your use of the Service. This data will not contain any personally identifiable information (PII) and will be used for purposes such as analytics, research, service improvement, developing new features, and informing future business decisions. This right to use anonymized and aggregated data survives termination of your account.

You are solely responsible for your UGC and the consequences of posting or publishing it. You represent and warrant that you have all necessary rights, licenses, consents, and permissions to grant the above licenses to us and that your UGC does not violate any third-party rights or applicable laws.

We reserve the right, but are not obligated, to review, screen, or remove UGC at our sole discretion and without notice if it violates these Terms.

5. Subscriptions, Fees, and Payments

Access to our premium project management tools and features requires a paid subscription.

  • Subscription Plans: We currently offer one primary subscription tier, with options for monthly or yearly billing. Details of current plans and pricing are available on our website. We may introduce different tiers in the future.
  • Payment: You agree to pay all applicable fees for your chosen subscription plan. Payments will be processed through a third-party payment processor.
  • Automatic Renewal: Subscriptions are automatically renewed at the end of each billing cycle (monthly or yearly) unless you cancel your subscription through your account settings before the renewal date. We will endeavor to notify you of upcoming renewals.
  • Cancellation: You may cancel your subscription at any time. Cancellation will be effective at the end of your current billing period. No refunds or credits will be provided for partial subscription periods.
  • Refunds: Refunds may be offered solely at our discretion if we demonstrably fail to deliver the Service as described and agreed upon. Refund requests will be evaluated on a case-by-case basis.
  • Price Changes: We reserve the right to change our subscription fees. We will provide you with reasonable prior notice of any price changes, and you will have the opportunity to cancel your subscription before the new fees take effect.

6. Intellectual Property Rights

The Service and its original content (excluding UGC), features, functionality, and all underlying software, technology, and know-how are and will remain the exclusive property of Renovio and its licensors. The Service is protected by copyright, trademark, and other laws of the Isle of Man and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Renovio.

Copyright Infringement Policy

Renovio respects the intellectual property rights of others. If you believe that any content on our Service infringes upon your copyright, please notify us immediately. We will:

  1. Promptly remove or disable access to the allegedly infringing content from public view.
  2. Conduct a review with the user who posted the content.
  3. Take appropriate actions to support the process and remain legally compliant.

To file a notice of copyright infringement, please provide our designated Copyright Agent (contact details to be provided later) with the following information in writing:

  • A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
  • Identification of the copyrighted work claimed to have been infringed.
  • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material.
  • Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an email address.
  • A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  • A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

We reserve the right to terminate the accounts of repeat infringers.

7. Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and share your personal information. By using our Service, you agree to the collection and use of information in accordance with our Privacy Policy.

8. Third-Party Links and Services

Our Service may contain links to third-party websites or services that are not owned or controlled by Renovio. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Renovio shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

9. Service Availability and Support (SLA)

We will use reasonable efforts to ensure that the Service is available to you. However, the Service is provided on an "AS IS" and "AS AVAILABLE" basis. We do not guarantee that the Service will always be uninterrupted, secure, or error-free.

We may need to perform maintenance on the Service from time to time, which may result in temporary interruptions. We will endeavor to provide reasonable notice of any planned maintenance.

Support for our paid services will be provided through channels detailed on our website or within the Service.

10. Modifications to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

11. Termination

You may terminate your account and stop using the Service at any time. Instructions for terminating your account can be found on our website or within the Service.

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach these Terms.

Upon termination, your right to use the Service will immediately cease. If you cancel your subscription, you will continue to have access to the paid features until the end of your current billing period. Termination for breach of these Terms may result in forfeiture of any remaining subscription period without refund.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability, and licenses granted for anonymized data.

12. Warranty Disclaimer

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

RENOVIO, ITS SUBSIDIARIES, AFFILIATES, AND ITS LICENSORS DO NOT WARRANT THAT A) THE SERVICE WILL FUNCTION UNINTERRUPTED, SECURE, OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; B) ANY ERRORS OR DEFECTS WILL BE CORRECTED; C) THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR D) THE RESULTS OF USING THE SERVICE WILL MEET YOUR REQUIREMENTS.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL RENOVIO, NOR ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; (III) ANY CONTENT OBTAINED FROM THE SERVICE; AND (IV) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

IN NO EVENT SHALL RENOVIO'S AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS (USD $100) OR THE AMOUNTS PAID BY YOU TO RENOVIO FOR THE USE OF THE PAID SERVICES IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIM.

14. Indemnification

You agree to defend, indemnify, and hold harmless Renovio and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; b) a breach of these Terms, or c) User-Generated Content posted on the Service.

15. Governing Law and Dispute Resolution

Governing Law: These Terms shall be governed and construed in accordance with the laws of the Isle of Man, without regard to its conflict of law provisions.

Important Legal Notice Regarding Jurisdiction: Choosing the governing law and jurisdiction for your Terms of Service has significant legal implications, especially as Renovio targets users in the UK, Isle of Man, and the US. The laws of these regions differ, and the choice of jurisdiction will affect how these Terms are interpreted and enforced, as well as where legal disputes must be resolved. **We strongly recommend that you consult with a qualified legal professional who is knowledgeable in the laws of these jurisdictions to determine the most appropriate governing law and jurisdiction for Renovio. The use of the Isle of Man in these placeholder Terms is not legal advice and should be reviewed by your legal counsel.**

Dispute Resolution: We encourage you to contact us first if you have an issue. Most disputes can be resolved informally. If a dispute cannot be resolved informally, you agree that any legal suit, action, or proceeding arising out of or related to these Terms or the Services shall be instituted exclusively in the courts of the Isle of Man, although we retain the right to bring any suit, action, or proceeding against you for breach of these Terms in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

Alternatively, at Renovio's sole discretion, it may require You to submit any disputes arising from the use of these Terms of Service or the Website, including disputes arising from or concerning their interpretation, violation, invalidity, non-performance, or termination, to final and binding arbitration under the Rules of Arbitration of the International Chamber of Commerce sitting in Douglas, Isle of Man.

Waiver of Class Actions: All claims must be brought in the parties' individual capacity, and not as a plaintiff or class member in any purported class action, collective action, or other representative proceeding.

16. General Provisions

  • Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Renovio regarding our Service and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Service.
  • Severability: If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.
  • No Waiver: No waiver by Renovio of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Renovio to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.
  • Assignment: You may not assign or transfer these Terms, by operation of law or otherwise, without Renovio's prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null. Renovio may freely assign or transfer these Terms without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.

17. Contact Information

If you have any questions about these Terms, please contact us at: [Your Contact Email Address or Link to Contact Page - To Be Added]